ARCHIVES SEXUAL HARASSMENT TESTIMONIALS

jan@hpts.net



Workshops

Jan Zaragoza

Coaching Job Skills

    This practical workshop is a Train-the-Trainer for people who coach others on job skills one-on-one rather than teaching in a classroom setting. It presents a step-by-step blueprint to assist your subject matter experts in effectively sharing information. Attendees go away with an easy-to-follow format they can use whenever they need to teach a co-worker a process, task, or skill.



Having the Difficult Conversations

    The majority of people who fail in a job do so because they can’t work well with other people, not because of a lack of technical ability. This eye-opening workshop lowers stress and tension in the workplace as it helps people see where they may have fallen short in past difficult conversations and provides the skills and mindsets – as they work with their own specific examples – to have more successful conversations and better outcomes in the future.



Improving Relationships and Getting Results through Accountability

    Join us to learn what you can do differently to meet challenges and resolve conflicts in the workplace, take charge of the situations you find yourself in, and stop being a victim of your circumstances.  You’ll learn powerful techniques to improve your relationships, move toward your goals, and be more successful at work.   

    In this workshop you’ll learn:

    • What it means to be accountable
    • Benefits of being accountable
    • How to recognize the victim cycle—and not get stuck in it
    • Your current patterns of dealing with difficult situations
    • More productive ways to deal with people problems and breakdowns in results


GET A LIFE! Smart Strategies for Achieving Life Balance

    Feeling out of control?! The single greatest challenge for many people today is attaining balance in there lives. In this workshop we discuss the (often surprising) keys to life balance. Through exercises and discussion, you will receive a practical guide to help you get control of your personal and professional life.



MANAGING CHAOS: Tools to Set Priorities & Get Things Done

    Many people are coming to work early and staying late—and still not getting done what others accomplish in much less time.  What are the secrets of people who get the right things done quickly?  This high-energy session teaches time saving habits to move you successfully through multiple demands and a never-ending work load.



Meetings Over Easy

    Don’t tolerate another mismanaged, tedious, or off-track meeting!  This class teaches the skills that all facilitators (and attendees) need to accomplish a group’s goals including planning, focusing the group on task, and understanding roles and responsibilities of team members.



Train-the-Trainer

    Many people who are subject matter experts may not be experts in the multitude of skills that go into effectively disseminating information, facilitating classes, and coaching one-on-one. To increase the learning and satisfaction of their trainees, it is imperative that all employees who train others learn the skills taught in this class.



Skills for the Successful Support Person

    This class focuses on the variety of skills that make a support person productive and successful.  Topics covered include forming a partnership with one’s manager; clarifying job responsibilities; identifying one’s professional image; developing the core competencies of accountability, skill in handling obstacles, and commitment to results;
    and understanding and working effectively with different personalities and styles.



Strategic Presentation Skills

    Attendees will increase understanding and buy-in in their informal and formal presentations by learning the tools of structure, delivery, and facilitation. Attendees receive professional feedback and coaching on their presentations, increasing their presentation power immediately. The workshop focuses on expanding credibility, persuading people to take action, and getting results!



Managing the Performance Appraisal Process

    Learn how to identify effective performance goals, coach your employees to improve job performance, and create excellent manager-employee communication and feedback year-round, not just at appraisal time.



Business Writing for Results!

    Learn the most current guidelines and up-to-date practices affecting business writing today to ensure that your business documents are correct, polished, and professional.  This workshop will show you how to organize your thoughts to present your ideas clearly and effectively—and teach you how to avoid common communication and grammatical errors that can sabotage your credibility. Plenty of hands-on exercises focus on improving and fine-tuning your writing skills.



Coaching Skills

    A main determinant of how well employees perform is their manager.  Learn the important skills of how to coach your employees to enhance performance, improve job satisfaction, and encourage professional growth.



Sexual Harassment Prevention